Help

Quick Start

The Sportxchange.com website has been designed to offer simple navigation with everything being no more than 3 to 4 clicks away. We offer numerous ways to navigate to the area of your focus.

Registration is a quick and easy process that will give you the ability to set up an account, post items and services, leave feedback and setup blogs along with other functions of the website. To buy or reply to users posts you do not need to register and are able to make contact with sellers direct.

Explore the site and should the questions/answers section not help then simply ask us a question and we will get back to you as soon as possible.

FAQ

Navigation

How do I search for items or services on the website?

The site has various ways to search for items. This includes:

Keyword search:
Keyword search box & search button in orange box on home page & Search page window.
Our powerful search engine will aid you in finding products easily. You are able to search through our selection of items by sport, product name, brand or other key words. If you’re having trouble finding what you’re after, please contact us. We’re here to help!

Browse by Sport:
Specific sports can be found on the home page. Simply click on the relevant sport and this will take you to that sports page. Sub menu’s for the chosen sport appear on left allowing for further drilling down.
The search page also lists all sports for direct browsing should you wish to search in this manner.

Browse by sports categories:
This splits all sports into five main categories including:
Snow & Winter sports, Water sports, Ball sports, Racing, Urban & Adventure, and Athletics, Exercise and Fitness.
This can be accessed by clicking on browse on the top left of any page, on the 5 sports category pictures on the home page or links in the site map at the bottom of all pages.

Account

Why am I having problems creating an account?

Should you be having problems registering on the website then please contact us and explain the problem and or error and we will assist you.

Why can't I log in to my account?

Please make sure you are using the correct username and password. Should the problem persist then please first try removing your browsers temporary internet files and cookies. If the problem still exists then please contact us and we will endeavour to assist you.

If you have forgotten your username and or password please notify us as per the instructions on the sign in page and we will resend to your supplied email address.

Please note - If you have violated the terms and conditions of the Sportxchange.com website then we reserve the right to remove your profile. In this instance please contact us for further assistance.

How do I change my personal details including email address or password?

Your personal information is located under ‘My Account’ once you have logged in. Simply click on ‘Public Profile’ or ‘Private Information’ and then make the changes required and click on the ‘Update’ button.

Please tell me how to delete my account?

If you wish to delete your account please contact us and we will notify you via email of the deletion.

Posting

How do I add posts to the sportxchange website?

In order to advertise on sportxchange.com you must be a registered user.
Registering is a simple process. Once registered please click ‘Create Post’ in ‘My Account’ or ‘Post Item’ in the orange section on the home page and this will bring up the ‘create a new post’ page. Here you can add for sale, service, events, wanted or general blog posts. The process is straight forward and quick allowing you to add multiple pictures and includes instructions on the left side to further format the text to include links etc.

General

Is Sportxchange.com a free to use website?

The answer is yes. At present there are no direct costs associated with using the website. Users can post ads, buy from sellers, post events etc free of charge. We will be looking to include added value services at a later stage which will be chargeable. Initially our main source of revenue will be generated from advertising.

Ask a Question

Should you have a problem or question and are unsuccessful in finding a solution from the above list of questions and answers then please fill out the form below with your query and we will endeavour to reply to you as soon as possible. Many thanks.